UK Case Studies

An FCA-applicant crypto exchange in Manchester needed to onboard its existing pre-launch waitlist in a single week ahead of a regulatory deadline. Their previous vendor was rejecting 38% of legitimate UK applicants and had no clear UK audit trail.

We deployed our hosted KYC page in 72 hours, tuned the document and biometric thresholds for UK demographics, and routed edge cases to our UK analyst team. Travel Rule data sharing was switched on for every customer above the £1,000 threshold.

5,000+ verifications completed in five days. False rejection rate fell from 38% to 4%. The exchange's FCA application is now in advanced review and their auditors signed off the audit pack without a single finding.

A UKGC-licensed operator was losing depositing customers to a 36-hour age and identity verification queue. Their compliance team had been issued an action notice by the UKGC regarding age-verification turnaround.

We replaced their legacy stack with our age + identity + GamStop integration, with sub-2-second decisions on 91% of applicants. Source-of-funds and affordability workflows were added in week two.

Verification queue cleared inside 48 hours. Age verification SLA dropped from 36 hours to under 2 seconds. The UKGC action notice was closed within 30 days. First-deposit conversion lifted by 22%.

A fast-growing UK fintech offering business expense cards had a 24-hour KYC SLA bottlenecking onboarding. Their sponsor bank was demanding faster, evidenced KYC plus continuous monitoring.

We replaced the legacy KYC vendor with our integrated KYB + UBO + AML stack, wired to webhooks and the customer dashboard. Continuous monitoring was switched on for every onboarded business.

Median onboarding time fell from 24 hours to 2 minutes. Sponsor bank concerns cleared within one review cycle. KYB cost per customer fell by 41%. The team has redeployed two analysts to higher-value risk work.